ORDER SUPPORT
Returns & Refunds
Request a return within 30 days of delivery. Items must remain unused, unopened, sealed, and in their original packaging. Include your order number or receipt. Approved returns exclude the original shipping charge.
Ineligible items
Opened, reconstituted, partly used, unsealed, late, or improperly stored or handled products are ineligible.
Damaged, incorrect, or missing items
Report problems within seven days of delivery to liberationpeptides@gmail.com with your order number and clear photos. We will review the issue and arrange an appropriate replacement or refund, including affected shipping charges when the error is ours.
Starting a return
Email us before returning anything. Wait for authorization and instructions, then pack securely. You are responsible until the return arrives. Return postage is your responsibility unless we caused the problem; use tracking.
Refund timing
After inspection, we will confirm the decision. Approved refunds are issued to the original payment method within 5–10 business days; your payment provider may take longer.
Changes and cancellations
Request changes or cancellation within two hours of ordering. Later changes may be unavailable once fulfillment begins. Orders we cancel before fulfillment receive a full refund.
Need help?
For a missing approved refund, check with your payment provider, then contact liberationpeptides@gmail.com.